ROSENBAUER STATEMENT

At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world’s largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.

POSITION SUMMARY

The Service Technician – In House will provide service and customer support for dealer and customer trucks that are brought onto the Rosenbauer campus. They will be required to manage and execute diagnostics, repairs, maintenance, and testing of Rosenbauer Fire Apparatus. They will also have documenting responsibilities in the Rosenbauer Systems. The Service Technician- In House will also be expected to oversee the shipping process and return of warranty parts in order to complete repairs.

ESSENTIAL FUNCTIONS

All employees are required to support Rosenbauer’s Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.

1. Provides service and customer support for dealer and customer trucks that are brought onto Rosenbauer campus.
2. Manages and executes diagnostics, repairs, maintenance, and testing of Rosenbauer Fire Apparatus, documenting in Rosenbauer Systems.
3. Oversees the shipping process and return of warranty parts in order to complete repairs.
4. Updates and completes the SRS ticket/issue with each repair.
5. Ensures that all needed parts, forms, and documentation is fulfilled by the dealer representative.
6. Performs other duties and responsibilities as required by management to meet the needs of the organization and our members.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA’s): The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the job.

EOE, including disability/veterans.

We offer comprehensive benefits including multiple health insurance options, HSA/FSA with employer contributions, dental and vision coverage, life and disability insurance, a 401(k) with company match, generous PTO and paid holidays, wellness incentives, and tuition reimbursement.